Lake Norman
Roof Replacement

RISE Roofing & Restoration assisted a homeowner in Mooresville, NC 28115 with a full roof replacement following storm-related damage. After performing a detailed drone inspection and assessing the extent of the hail and wind impact, our team helped the homeowner navigate the insurance claim process with their carrier. Once the majority of the replacement was approved, we coordinated final steps to complete the project — including a small out-of-pocket portion to ensure the job met our quality standards.

The new roof was installed using TAMKO Titan XT shingles in Rustic Black — a durable, impact-rated roofing system engineered to withstand the severe weather conditions common to central North Carolina. The finished result not only restored full protection for the home but also elevated its curb appeal and long-term value.

After the initial drone inspection, our team identified clear signs of hail bruising on the south-facing slope and wind damage along the ridge. We compiled a detailed photo report showing the granule loss, creased shingles, and compromised sealant strips that indicated storm impact. The homeowner submitted our documentation to their carrier, and we met the field adjuster on-site to walk through the findings together.

The insurance carrier approved the majority of the replacement, and the homeowner covered a small out-of-pocket portion to upgrade to the TAMKO Titan XT system for its enhanced impact rating. Our crew completed the tear-off in one day, addressed a section of rotted decking near the chimney flashing, installed new synthetic underlayment, and laid the Rustic Black shingles. A final drone flyover confirmed every shingle was properly seated and all flashing was sealed, giving the homeowner confidence heading into the next storm season.

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